B Welch SFO - Seller/Buyer - Concord
Sussan Rouhafza was a real pleasure to have as our real estate agent on multiple transactions over a very short period of time. Sussan helped us navigate every facet of a very hot market. She answered ALL of our questions – and, we had many! Every question we posed was answered in a timely manner – very important – and, with true integrity. She was accessible even into the late hours of the evening. Each step of the way Sussan made us feel like we were her only clients. We know from experience the overwhelming decisions and hurdles one faces in buying real estate. Sussan relieves the stress and steps in to help mediate those tough decisions. Ultimately, the decisions are yours – but, she provides a buffer to help guide you towards the correct decision.
Although this was not our first time buying a home, it was our first time selling two homes while searching for our new dream home! Sussan stuck with us and encouraged us to take our time to find the right home, no pressure. Here is where we realized she was a true professional, knew the market and recognized the every need of her clients. We would highly recommend Sussan. You will truly work with someone who has a high standard of excellence, and the drive to provide you with first class service.